{"id":182,"date":"2013-05-06T20:02:03","date_gmt":"2013-05-06T20:02:03","guid":{"rendered":"http:\/\/geek-whisperers.com\/?p=182"},"modified":"2013-05-13T17:19:14","modified_gmt":"2013-05-13T17:19:14","slug":"podcast-9-social-media-during-crisis-we-are-mall-cops","status":"publish","type":"post","link":"http:\/\/geek-whisperers.com\/2013\/05\/podcast-9-social-media-during-crisis-we-are-mall-cops\/","title":{"rendered":"Podcast 9 &#8211; Social Media During Crisis (We Are Mall Cops)"},"content":{"rendered":"<p>While we&#8217;re all social media users, no one quite uses it like this week&#8217;s guest. <a title=\"Rakesh on Twitter\" href=\"http:\/\/twitter.com\/densaer\" target=\"_blank\">Rakesh\u00a0Bharania<\/a>\u00a0has the unique need to use <strong>social in kevlar<\/strong> as part of the Cisco Tactical Operations\u00a0\u00a0[TacOps] team. He walks the usual team of Geek Whisperers through what it&#8217;s like to be in real-world disasters and the power of social used wisely.<\/p>\n<p>Points we hit:<\/p>\n<ul>\n<li><span style=\"line-height: 13px;\">Silence in crisis isn&#8217;t an option\u00a0<\/span><\/li>\n<li>Focusing on extremes can teach us about our day-to-day<\/li>\n<li>Create protocols before you need them<\/li>\n<li><strong>We are the mall cops of social media<\/strong><\/li>\n<li>The TacOp team&#8217;s <a href=\"http:\/\/geek-whisperers.com\/wp-content\/uploads\/2013\/05\/CiscoTACOPS-SMEP-public.pdf\" target=\"_blank\">Social Media Engagement Protocol<\/a><\/li>\n<\/ul>\n<p style=\"text-align: left;\">Here are some shots of Amy&#8217;s experience with Rakesh and the TacOps team:<\/p>\n<p style=\"text-align: center;\"><a href=\"http:\/\/geek-whisperers.com\/wp-content\/uploads\/2013\/05\/amy_first_responder.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-medium wp-image-185\" title=\"Don't Worry - I'm A Professional\" alt=\"amy_first_responder\" src=\"http:\/\/geek-whisperers.com\/wp-content\/uploads\/2013\/05\/amy_first_responder-300x300.jpg\" width=\"300\" height=\"300\" srcset=\"http:\/\/geek-whisperers.com\/wp-content\/uploads\/2013\/05\/amy_first_responder-300x300.jpg 300w, http:\/\/geek-whisperers.com\/wp-content\/uploads\/2013\/05\/amy_first_responder-150x150.jpg 150w, http:\/\/geek-whisperers.com\/wp-content\/uploads\/2013\/05\/amy_first_responder-210x210.jpg 210w, http:\/\/geek-whisperers.com\/wp-content\/uploads\/2013\/05\/amy_first_responder-30x30.jpg 30w, http:\/\/geek-whisperers.com\/wp-content\/uploads\/2013\/05\/amy_first_responder.jpg 960w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/a><\/p>\n<p style=\"text-align: center;\"><a href=\"http:\/\/geek-whisperers.com\/wp-content\/uploads\/2013\/05\/rakesh_and_amy_digital_first_responders.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-medium wp-image-186\" alt=\"Excited Social Media-ites\" src=\"http:\/\/geek-whisperers.com\/wp-content\/uploads\/2013\/05\/rakesh_and_amy_digital_first_responders-225x300.jpg\" width=\"225\" height=\"300\" srcset=\"http:\/\/geek-whisperers.com\/wp-content\/uploads\/2013\/05\/rakesh_and_amy_digital_first_responders-225x300.jpg 225w, http:\/\/geek-whisperers.com\/wp-content\/uploads\/2013\/05\/rakesh_and_amy_digital_first_responders-157x210.jpg 157w, http:\/\/geek-whisperers.com\/wp-content\/uploads\/2013\/05\/rakesh_and_amy_digital_first_responders.jpg 480w\" sizes=\"(max-width: 225px) 100vw, 225px\" \/><\/a><\/p>\n<p style=\"text-align: left;\">We make mention of the Vatican project that EMC has done, which <a href=\"http:\/\/www.youtube.com\/watch?v=ylENx9xvB7w\" target=\"_blank\">you can watch here.<\/a>\u00a0 We also love the XKCD comic that shows how social media conversation ripples faster than earthquakes.<\/p>\n<p><a href=\"http:\/\/xkcd.com\/723\/\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter\" alt=\"\" src=\"http:\/\/imgs.xkcd.com\/comics\/seismic_waves.png\" width=\"740\" height=\"217\" \/><\/a><\/p>\n<p>&nbsp;<\/p>\n<p>As Rakesh put it:<\/p>\n<blockquote><p>&#8220;Any one person on Twitter saying &#8216;OMG Quake;&#8217; that&#8217;s not really information. But if 5,000 people in Los Angeles within a few seconds say &#8216;OMG Quake;&#8217; that&#8217;s a signal &#8211; that&#8217;s a tripwire for us.&#8221;<\/p>\n<p>&nbsp;<\/p><\/blockquote>\n<p>As a slight addition, we had to ask more about Rakesh&#8217;s journey into this space, which you can listen to as a bonus here.<\/p>\n<p><a href=\"http:\/\/geek-whisperers.com\/wp-content\/uploads\/2013\/05\/Geek-Whisperers-Episode-9-Continued.mp3\">Geek Whisperers &#8211; Episode 9 &#8211; Continued<\/a><\/p>\n<div class=\"powerpress_player\" id=\"powerpress_player_6074\"><!--[if lt IE 9]><script>document.createElement('audio');<\/script><![endif]-->\n<audio class=\"wp-audio-shortcode\" id=\"audio-182-1\" preload=\"none\" style=\"width: 100%;\" controls=\"controls\"><source type=\"audio\/mpeg\" src=\"http:\/\/media.blubrry.com\/geek_whisperers\/geek-whisperers.com\/wp-content\/uploads\/2013\/05\/Geek-Whisperers-Episode-9.mp3?_=1\" \/><a href=\"http:\/\/media.blubrry.com\/geek_whisperers\/geek-whisperers.com\/wp-content\/uploads\/2013\/05\/Geek-Whisperers-Episode-9.mp3\">http:\/\/media.blubrry.com\/geek_whisperers\/geek-whisperers.com\/wp-content\/uploads\/2013\/05\/Geek-Whisperers-Episode-9.mp3<\/a><\/audio><\/div><p class=\"powerpress_links powerpress_links_mp3\">Podcast: <a href=\"http:\/\/media.blubrry.com\/geek_whisperers\/geek-whisperers.com\/wp-content\/uploads\/2013\/05\/Geek-Whisperers-Episode-9.mp3\" class=\"powerpress_link_pinw\" target=\"_blank\" title=\"Play in new window\" onclick=\"return powerpress_pinw('http:\/\/geek-whisperers.com\/?powerpress_pinw=182-podcast');\" rel=\"nofollow\">Play in new window<\/a> | <a href=\"http:\/\/media.blubrry.com\/geek_whisperers\/geek-whisperers.com\/wp-content\/uploads\/2013\/05\/Geek-Whisperers-Episode-9.mp3\" class=\"powerpress_link_d\" title=\"Download\" rel=\"nofollow\" download=\"Geek-Whisperers-Episode-9.mp3\">Download<\/a><\/p><p class=\"powerpress_links powerpress_subscribe_links\">Subscribe: <a href=\"http:\/\/geek-whisperers.com\/feed\/podcast\/\" class=\"powerpress_link_subscribe powerpress_link_subscribe_rss\" target=\"_blank\" title=\"Subscribe via RSS\" rel=\"nofollow\">RSS<\/a><\/p>","protected":false},"excerpt":{"rendered":"<p>While we&#8217;re all social media users, no one quite uses it like this week&#8217;s guest. Rakesh\u00a0Bharania\u00a0has the unique need to use social in kevlar as part of the Cisco Tactical Operations\u00a0\u00a0[TacOps] team. He walks the usual team of Geek Whisperers through what it&#8217;s like to be in real-world disasters and&#8230;<\/p>\n<div class=\"more-link-wrapper\"><a class=\"more-link\" href=\"http:\/\/geek-whisperers.com\/2013\/05\/podcast-9-social-media-during-crisis-we-are-mall-cops\/\">Read All Show Notes<span class=\"screen-reader-text\">Podcast 9 &#8211; Social Media During Crisis (We Are Mall Cops)<\/span><\/a><\/div>\n<div class=\"powerpress_player\" id=\"powerpress_player_6075\"><audio class=\"wp-audio-shortcode\" id=\"audio-182-2\" preload=\"none\" style=\"width: 100%;\" controls=\"controls\"><source type=\"audio\/mpeg\" src=\"http:\/\/media.blubrry.com\/geek_whisperers\/geek-whisperers.com\/wp-content\/uploads\/2013\/05\/Geek-Whisperers-Episode-9.mp3?_=2\" \/><a href=\"http:\/\/media.blubrry.com\/geek_whisperers\/geek-whisperers.com\/wp-content\/uploads\/2013\/05\/Geek-Whisperers-Episode-9.mp3\">http:\/\/media.blubrry.com\/geek_whisperers\/geek-whisperers.com\/wp-content\/uploads\/2013\/05\/Geek-Whisperers-Episode-9.mp3<\/a><\/audio><\/div><p class=\"powerpress_links powerpress_links_mp3\">Podcast: <a href=\"http:\/\/media.blubrry.com\/geek_whisperers\/geek-whisperers.com\/wp-content\/uploads\/2013\/05\/Geek-Whisperers-Episode-9.mp3\" class=\"powerpress_link_pinw\" target=\"_blank\" title=\"Play in new window\" onclick=\"return powerpress_pinw('http:\/\/geek-whisperers.com\/?powerpress_pinw=182-podcast');\" rel=\"nofollow\">Play in new window<\/a> | <a href=\"http:\/\/media.blubrry.com\/geek_whisperers\/geek-whisperers.com\/wp-content\/uploads\/2013\/05\/Geek-Whisperers-Episode-9.mp3\" class=\"powerpress_link_d\" title=\"Download\" rel=\"nofollow\" download=\"Geek-Whisperers-Episode-9.mp3\">Download<\/a><\/p><p class=\"powerpress_links powerpress_subscribe_links\">Subscribe: <a href=\"http:\/\/geek-whisperers.com\/feed\/podcast\/\" class=\"powerpress_link_subscribe powerpress_link_subscribe_rss\" target=\"_blank\" title=\"Subscribe via RSS\" rel=\"nofollow\">RSS<\/a><\/p>","protected":false},"author":1,"featured_media":185,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[2],"tags":[],"_links":{"self":[{"href":"http:\/\/geek-whisperers.com\/wp-json\/wp\/v2\/posts\/182"}],"collection":[{"href":"http:\/\/geek-whisperers.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/geek-whisperers.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"http:\/\/geek-whisperers.com\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"http:\/\/geek-whisperers.com\/wp-json\/wp\/v2\/comments?post=182"}],"version-history":[{"count":6,"href":"http:\/\/geek-whisperers.com\/wp-json\/wp\/v2\/posts\/182\/revisions"}],"predecessor-version":[{"id":195,"href":"http:\/\/geek-whisperers.com\/wp-json\/wp\/v2\/posts\/182\/revisions\/195"}],"wp:featuredmedia":[{"embeddable":true,"href":"http:\/\/geek-whisperers.com\/wp-json\/wp\/v2\/media\/185"}],"wp:attachment":[{"href":"http:\/\/geek-whisperers.com\/wp-json\/wp\/v2\/media?parent=182"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/geek-whisperers.com\/wp-json\/wp\/v2\/categories?post=182"},{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/geek-whisperers.com\/wp-json\/wp\/v2\/tags?post=182"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}