Author: John Mark Troyer

30 October, 2014 / Podcast

This week we talk with Whitney Carnes about how IT departments can connect with their users and about running a managed service provider that works with small business. Whitney is the president of Serenity Computer Consulting, an MSP in Dallas and Atlanta. Recorded live at SpiceWorld in Austin.     Thinking about your users…

24 October, 2014 / Podcast

This week we spoke about IT tribes with Matt Simmons, university sysadmin, blogger, subreddit moderator, and LISA program committee member. How do people pick the IT Tribes they are a part of?     Why didn’t Usenix and LISA (Large Installation System Administration) take over the world? “Large Installation” has…

2 October, 2014 / Podcast

We talk with Stu Miniman, research analyst at Wikibon, about the daily practice of being an analyst. Some of the topics we covered: Financial analysts vs research analysts Journalists vs analysts – no suit vs suit? Analysts provide tools to figure out how to adopt new technology. Stu’s focus is to…

18 September, 2014 / Podcast

This week we talk with someone who uses Twitter and social media to form relationships with their customers. Scott Hanson, @CiscoServerGeek on Twitter, is a unicorn who uses his super powers as a pre-sales SE for Cisco’s data center products.     Social selling (and selling in general) is about customer…

3 September, 2014 / Podcast

This week the Geek Whisperers talk with a sales pro who gets it. Jill Rowley was a sales star at marketing software provider Eloqua – which was then bought by Oracle. Now she trains salespeople in how to have real relationships with their customers — in other words, social selling.   Here…

24 July, 2014 / Podcast

All the Geek Whisperers have changed jobs recently. We basically invented the new roles ourselves. How did we do that? This week we talk about using the force to create a new job and about our career journeys.   Amy recently was promoted from a manager of Influence Marketing in…

8 July, 2014 / Podcast

This week we talk with Symon Perriman, senior technical evangelist from Microsoft, about evangelism, career change, MVPs, user groups, org charts, performance management, business value, and more. It turns out unicorns come from Redmond, too.   Moving from engineering to evangelism The Microsoft MVP Program Career effects of MVP Engineering…

12 June, 2014 / Podcast

Do you have to be nice on social media? This week we talk with Joe Onisick, technical marketing engineer at Cisco, infamous for his acerbic demeanor on Twitter. He’s a cocky bastard who backs up his bluster with technical know-how.   We talked about: Authentic marketing voice Yes, And… as a rule…